Information for Parents
For answers not found here, call the Dean of Students Office at 309-794-7533 or 800-798-8100.
Difficulties with academics, a roommate issue, or other major problems
Parents should first encourage the student to contact the appropriate person or office. The Dean of Students Office can help. This office manages all areas of student services, including:
- Residential Life
- Student Counseling Service
- Student Health Care
- Academic actions
- Parental questions and concerns
Choosing classes, majors, and minors
Students choose their classes and major/minor programs in consultation with their academic advisors. First-year academic advisors are familiar with the requirements for students and can lead them to the appropriate programs and help them plan their course schedules.
Augustana encourages parents to read the course catalog along with their students to learn about programs and graduation requirements.
What advisors do
Advisors take many opportunities to get to know their students. They meet with students to plan courses, discuss activities on campus that may be of interest, recommend visits to local attractions or areas of interest, and/or work on service projects. During the first year, academic advisors guide students to ensure they understand the general education and graduation requirements, and help the students in career exploration.
Faculty members often meet with students outside of the classroom in various settings, such as Brew by the Slough, athletic events, during faculty office hours, in residence halls, and will travel with students for curricular trips. Many advising groups meet to engage in social activities throughout the school year as well.
All first-year, sophomore, and junior students are required to live on-campus unless they have obtained an an off-campus release.
First-year students may access their housing contracts and rooming preferences beginning June 1 and are encouraged to complete by the priority deadline June 30. Placements are emailed to students in late July.
Current students receive a random computer-assigned group number based on their ID numbers (which reflect the year the student began at Augustana). Students then can secure their placement using the college placement tool during their group's time. Available spaces are reflected in real time.
Students who do not select their housing by the end of the academic year (without off-campus release status) will be placed in rooms during the summer.
Students with senior status will be granted off-campus release automatically. No application is necessary. Any student who currently has or is eligible for off-campus release will automatically decline release status if a room is selected during the housing selection process.
There is always something going on:
Augustana has many professional and departmental organizations for students to join. Students may contact their academic advisors to find out which organizations are recommended for a particular area of academic interest. In addition to professional and departmental organizations, Augustana offers students the opportunity to participate in various social, religious, athletic and special interest groups.
Students interested in finding a job may visit the Office of Career Development on the first floor of the Olin Center when they arrive on campus. While a limited number of opportunities are available in the fall, additional campus jobs will become available during the academic year. Augie Hub allows students to search for jobs, as well as internships and volunteer opportunities.
Dining Services provides meals at in the dining hall at The Gerber Center for Student Life. There also are beverages and snacks at Brew by the Sloug there. The Snack Shack in the College Center and the Westerlin C-store also stock snacks.
A little treat is a great way to lift a student's spirits no matter what the occasion. Augustana Dining Services offers many treat options.
Parents may call Dining Service with any questions 309-794-7250.
UnityPoint Trinity has three facilities which Augustana students use. Students usually go to the walk-in clinic, Trinity Express Care Clinic, 106 19th Ave., Suite 103, Moline, Ill., 309-779-7050.
The two closest hospitals are:
Trinity Medical Center (West) 2701 17th St., Rock Island, Ill., 309-779-5000
Trinity Medical Center (7th St.) 500 John Deere Road, Moline, Ill., 309-779-5000
Hospitals on the Iowa side of the river are managed by Genesis
Students may take the college's Health Care Shuttle by calling 309-781-5711 from 7:30 a.m.-6:30 p.m. on weekdays. For evenings and weekends, students may obtain a free taxi ride to a medical facility by calling 309-788-8182 and showing their Augie ID.
Augustana Public Safety is on campus 24 hours a day, seven days a week, including foot, car and bicycle patrols by security officers. Depending on the time of day, there are one to three security staff members on duty. Additional security officers work nights and weekends and at certain times Augustana hires off-duty Rock Island Police officers to patrol the campus and the surrounding neighborhoods. A switchboard operator is available 24 hours a day, 365 days a year to help parents and students to get answers to their security questions.
Security staff are in radio contact with the Rock Island Police Department. Security staff members are trained in first aid and CPR.
For transportation, Augustana provides students with the Augustana College Escort Service (ACES), a student-run van service. ACES operates from 7 p.m. until 2 a.m. every day for transportation near campus.
Many senior students live in the neighborhoods around Augustana. These neighborhoods are generally safe. However, the college is not able to monitor these areas in the same manner as the campus.
Individual assistance is available for students at the Office of Career Development on professional/graduate school exploration and interview preparation. The office can assist students in preparing applications and writing personal statements. Career counselors are available to assist students on an individual basis.
The office provide students and alumni the opportunity to receive one-on-one career development assistance. The office offers students many opportunities to explore career options, such as internships, workshops and career fairs.
Students should contact contact the the Office of Career Development in the Olin Center for information and help concerning internship or job searches.
The Cashier's Office at Augustana is available for students to cash certain checks for a 75-cent fee per check.
Bills are sent to students and parents. The original bill for each new term is sent to the home address as well as the student's campus mailbox. If billing is necessary during the term, a bill is sent to both parent and student unless it is under $20 and then it is only sent to the student.
A bank account isn't necessary, but can be useful. College is a good opportunity for students to get used to a checking account and all the balancing and tracking that goes along with it.
Some students get personal property insurance. Many students' belongings are covered by their parent's homeowners' insurance. Augustana College is not responsible for personal property that is lost, stolen or damaged.
Students who plan to spend a term abroad and receive financial assistance will receive all aid for the term. This amount will not decrease or increase.
Call or email the Office of Financial Assistance with questions about financial assistance for foreign terms at 800-798-8100, ext. 7207, or 309-794-7207. The office is on the first floor of Seminary Residence Hall.
Description: If your child is starting life in college, there's a surprise around every corner... But that doesn't mean you can't be prepared! "The Naked Roommate: For Parents Only" is a witty and wise guide to everything you need to know about the college experience. Harlan Cohen, America's most trusted college life expert, delivers the best advice, facts, stats, tips, and stories from parents, students, and experts across the country to ensure that you and your child will have an incredible and meaningful college experience.
Description: For more than a decade Letting Go has provided hundreds of thousands of parents with valuable insights, information, comfort, and guidance throughout the emotional and social changes of their children's college years — from the senior year in high school through college graduation. Based on real-life experience and recommended by colleges and universities around the country, this indispensable book has been updated and revised, offering even more compassionate, practical, and up-to-the-minute information.