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Moodle 2 Frequently Asked Questions (FAQ)


Transition | Enrollment | Courses | Build Your Course | Gradebook

What happened to my old courses?

Each term, the courses are moved under the "Past/Future Terms" category in Moodle.  

Periodically, we must archive old courses to keep disk space available on our Moodle server.  At this time, the live Moodle Archive contains courses from Fall 2011 to Summer 2013.  Access this site at Course content should be moved over as soon as possible if you wish to keep using the resources or activities.  Courses from 2005 to 2011 are currently backed up to a location that can be restored via a request to the ITS Helpdesk.  Please include the name of the course and section that you are looking to restore.


Transition | Enrollment | Courses | Build Your Course | Gradebook

How are students added/enrolled to my course?

A nightly script runs to add users who have enrolled in your course via WebAdvisor.  Students are added automatically, but not dropped automatically.  This way, you may unenroll dropped students when you are ready to do so.

How do I remove users or students who have dropped?

Go to Settings > Course Administration > Users > Enrolled Users and click on the "Enroll Users" button on the right.  Find the user, and click the "X" next to any Enrollment Methods for that user.  This will unenroll the user.

How do I manually add users to my course?

In your course, go to Settings > Course Administration > Users > Enrolled Users and click on the "Enroll Users" button on the right.  Be sure to assign the correct role (i.e., student or teacher)

How can I allow guests or self-enrollment into my course without my intervention?

Go to Settings > Course Administration > Users > Enrollment Methods and add either Guest or Self-enrollment as enrollment methods for your course. If you would like to require an "enrollment key" for self-enrollment, click on the edit icon and type your key in the corresponding field.  This "enrollment key" is a "password" that users must know in order to gain enrollment into your course.

Courses (creation, duplication, merging, editing)

Transition | Enrollment | Courses | Build Your Course | Gradebook

How do I create a course that is not associated with WebAdvisor (i.e., a departmental area or a committee)?

Send your request to the ITS Helpdesk at with the desired name and category for the course.

How do I copy a course or move content from one term to the next?

Option 1 - preferred-  Pick and choose some resources and activities from a recent course (ie, courses since Fall 2013).

  1. Go to your new course.
  2. Click the Import link under Course Administration on the left.
  3. Select the course with the original content.  You may need to search by exact course name to locate the course - ie, type "ACCT-101"
  4. Click Next.
  5. Check the items from the course, and click Next.
  6. Verify your selections, and click "Perform Import"

Option 2: Backup and restore the entire course.  (note: courses before Summer 2013 are on

  1. Go to the course with the content you wish to copy or restore from (ie, the source).
  2. Click on Settings > Backup
  3. Important - Uncheck the "Include enrolled users" check box and click Next. If you don't do this, current student data will be copied.
  4. Scroll to the bottom and click Next.
  5. Scroll to the bottom and click Perform Backup.  
  6. If you are backing up a course from Moodle Archive click the Download button next to your course, in the User Private Backup area under Restore.
  7. Now, go to your target course.  If you need to increase the number of weeks/topics to match your original course, do that first. Then, click Course Administration > Restore
  8. Under the User private backup area click Restore (on the far right) next to the backup file you just created. (Note: If you are restoring from Moodle Archive, upload the file from step 6 and click Restore)
  9. You will see a summary screen. Click Continue.
  10. Next to Merge the backup course into this course click Continue.
  11. Without changing any settings, scroll to the bottom and click Next through the next two screens.
  12. Scroll to the bottom and click "Perform Restore"

I teach two or more sections of the same course.  How can I have all students view the same content/activities?

Option 1 - *Preferred* Load content into one section and link enrollments for the other(s).

Note: The advantage of this method is enrollment will be automatic through Arches.

  1. Hide the 2nd, 3rd, etc. sections by going to those sections and choosing Course Administration > Edit Settings and choosing "Hide" under General > Visible, which is in the top section of the settings.
  2. Back in your main section with the content, modify the course full name slightly to remove the course section number from the full name under Course Administration > Edit Settings. Leave the short name as-is, as it is used for Arches enrollment.
  3. Go to Course Administration > Users > Enrollment Methods
  4. Under Add Method choose Course Meta Link as a method.  Course Meta link allows you to import the enrollments from other course sections.
  5. Choose the course sections you have hidden. This links your hidden section's enrollments into your main section so that all students will be able to see the same content.
  6. Repeat steps 4 and 5 for any additional sections of the course that you wish to link.

Option 2 Load content into one section, and then use the restore function to copy it into the other(s).  

 Note:  the disadvantage of this method is that each course will start out the same, but any changes or updates will need be made in all sections.

(see above - "How do I copy or restore a course?")

I can't figure out how to edit an existing resource (quiz, activity, etc). Help?

This changed with Moodle 2.  Look under the Administration block for a section called Quiz Administration and a link named "Edit Quiz".  If you have trouble locating editing, grading, or other functions contact the ITS Helpdesk and we will be happy to guide you through the steps.

Build your Course

Transition | Enrollment | Courses | Build Your Course | Gradebook

What is the difference between a Resource and an Assignment?

Moodle Resources

A resource is a document or file that you as the professor are providing for the students in the course. These are course materials that are intended to help the students learn and complete assignments. Since they are not student work, they do not have a place in the gradebook. Examples of resources would be class readings, videos for students to watch, etc.

Moodle Assignments

Like an assignment, test, or quiz outside of Moodle, Moodle Assignments are assigned work that the students complete and (usually) earn a grade for. Most Moodle assignments include an option to upload files or participate in the class conversation online, however there is an option for an "offline activity" which allows the professor to upload an assignment prompt and add a grade in the Moodle gradebook while requiring that the student turn in a physical copy of their assignment.

How do I add a file (i.e. PDF, Powerpoint) to my course?

Files added to a course by the instructor are called resources (explained in greater detail above). 

If you are using Chrome, Firefox, or Internet Explorer 10 or newer, you can use drag-and-drop:

  1. Go into your course and Turn Editing On.
  2. Drag files from your desktop, H: drive, or removable media into the desired week or topic.  Look for the green "+" sign to indicate Moodle is ready to receive the file(s).
  3. Release the files and they will be uploaded.  You may wish to use the "Edit" icon (fat pencil) to change the name of the file.

If you are using Internet Explorer 9 or before, or can't get drag-and-drop uploading to work:

  1. Go to your course
  2. Click the Turn Editing On button at the top right of the page
  3. Go to the section in which you would like to place the resource
  4. Click on the Add a resource... dropdown and choose File
  5. Name and description are required
  6. Click Add > Upload a file > Choose your file > Click OK
  7. If you would like, you can change the name in the Save as field
  8. Click Upload this file
  9. Save

How do I edit something (i.e. PDF name, assignment availability) that I've added to my course?

First, make sure that editing is on by clicking on the Turn editing on button at the top right of the page. Then click on the image next to the resource/assignment that looks like a gear. That will open up the settings for that item so that you can change and save them.


Transition | Enrollment | Courses | Build Your Course | Gradebook

I can't see all of my students or activities in my gradebook. Help?

You may need to scroll to the right or scroll down to see all of the contents of your gradebook.  You may wish to maximize your window and/or increase the resolution of your display.

I'd like to set up my gradebook so that students can see their actual course grade. 

Moodle automatically adds any activities completed via Moodle to the gradebook.  Other items can be added as grade items under the "Categories and Items" tab in your gradebook.

Moodle uses the word "aggregation" to describe different grading methods.  If you are using straight points in your course (no weighting) Moodle should already be set up, since this is the default.  In general if you are using weighted categories (quizzes, homework, exams, attendance, etc) you can set up your weighted categories by doing the following: 

  1. Create your course categories under the Categories and Items tab in the gradebook.  You can leave the categories as Simple Weighted Mean of Grades, as this will just create a mean for the category with all points in the category having equal value.
  2. Set your overall course aggregation to Weighted Mean of Grades.
  3. Next to each category you created, set the weight.
  4. As you add items or activities, move them into the correct category.  Alternatively, you can move items with the double arrow icon.

Moodle is not updating a student's average as new grades are entered.  What's up?

The most common reason for this is that the grade value may have been edited inadvertantly.  Moodle will show values like this with a tan or yellow background as a visual cue.  Click the gear icon and turn off "Grade Override" in the settings for that grade value.  If that is not the issue, contact the ITS Helpdesk and we'll help figure out what is going on.