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Student Accounts | Accounts Receivable


TitleName & EmailPhone
Student Accounts Services Director Diane McCann (309) 794-7150
Student Accounts Coordinator Diane Hamann (309) 794-7354
Student Accounts Coordinator Rhonda Vogel (309) 794-7390
Cashier - Accounts Receivable (non-student)  Kim Warner

(309) 794-7454

Office Location & Hours

Our office is located on the 2nd Floor of Sorensen Hall.
Hours of operation are 8:00 a.m. - 4:30 p.m. Monday through Friday.

2017-2018 Billing Due Dates

Monday, August 21, 2017, Fall Term Due

Monday, November 13, 2017, Winter Term Due

Monday, March 5, 2018, Spring Term Due

Why will I need your services?

Student Accounts: Billing questions, payment of student tuition accounts.
Accounts Receivable: Entry of campus departmental revenue.

What is each individual in the Department responsible for?

Diane McCann: Student Receivables, Perkins Loans
Diane Hamann: Student Billing, Monthly Payment Plan
Rhonda Vogel: Student Billing, Study Abroad
Kim Warner: Non-student Accounts Receivable




Students may have a credit balance on account after all financial aid is applied, usually through the receipt of loan funds needed for living expenses or books.  In accordance with federal regulations, if the credit balance is created entirely by Title IV federal funds, student accounts will process the refund within the time limits of federal law.  Otherwise refunds will be processed after the 2nd week of the term.

Refunds of Tuition Based on Registration Change from Full-time to Part-time Enrollment

A refund is computed as of the date a completed drop slip is received in the Office of the Registrar.  A student whose status changes from full-time to part-time (8 credits or below) during days 1 and 2 of the term is eligible for 100 percent of the difference between full-time and part-time tuition.  Day 3 and beyond, no refund is given. 

Note: Students who are part-time on day 7 of the term will have their aid adjusted based on part-time enrollment.  Regardless of drop date, students who fail to begin attendance in a class, or classes, causing their enrollment to drop to part-time, will be considered a part-time student and will have their financial assistance adjusted based on part-time enrollment.  See Class Attendance Requirements and Financial Aid Eligibility

Refunds of Tuition for Registration Change for Part-time Students

Students who are enrolled part-time are eligible for a 100 percent refund during days 1 and 2, with no refund given day 3 and beyond.

For Withdrawal from the College

For a student who completely withdraws from all courses during the term see Withdrawal from Augustana for refund of charges.